Privacy Policy

Introduction

Gaana Hindi Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or use our services.

By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you create an account or place an order.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring website.
• Cookies & Tracking Data: Preferences, login information, and analytics data via cookies and similar technologies.
• Communication Data: Content of messages when you contact support or subscribe to newsletters.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support
• Improve our website, products, and services
• Send promotional emails (you can opt out at any time)
• Prevent fraud and enhance security
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (payment processors, shipping companies, analytics providers)
• Law enforcement or authorities when required by law
• Successors in the event of a merger, acquisition, or sale of assets

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement industry-standard security measures including encryption, firewalls, and secure socket layer (SSL) technology to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: